At MK Lighter, we are dedicated to ensuring a smooth and reliable shipping experience for our customers. Orders are typically processed within 1-3 business days, excluding weekends and holidays. Once shipped, standard delivery takes 5-7 business days, though expedited shipping options are available for faster delivery.

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We offer nationwide shipping within the U.S., and international shipping is available with rates varying by location. Customers ordering from outside the U.S. are responsible for any applicable customs fees or import duties. Once your order is shipped, you’ll receive a tracking number via email to monitor its delivery status.

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If your order arrives damaged or is lost in transit, please contact our support team within 7 days of delivery, and we will assist you in resolving the issue. For information on returns and refunds, please visit our Returns & Exchanges page. If you have any questions or need further assistance, our team is always here to help!